Greetings Customer Advocate Gang-

Last week I was very excited to see a Roku post on Facebook saying that Roku 2 would have captioning, not because I was planning on buying an R2 but because I believed that the software update would surely be available for my XD device. I browsed over to the main website to see if there was perhaps a news item to confirm my belief but i didn’t see one, so I moved over to the support page. While I was scanning the page a chat window popped up and asked if I needed help, so I tried posing my question there. The gist of the whole chat came down to these few lines that I thought made a horrible case for Roku to the detriment of their base customers, Continue reading Plea to Roku →