Plea to Roku

Greetings Customer Advocate Gang-

Last week I was very excited to see a Roku post on Facebook saying that Roku 2 would have captioning, not because I was planning on buying an R2 but because I believed that the software update would surely be available for my XD device. I browsed over to the main website to see if there was perhaps a news item to confirm my belief but i didn’t see one, so I moved over to the support page. While I was scanning the page a chat window popped up and asked if I needed help, so I tried posing my question there. The gist of the whole chat came down to these few lines that I thought made a horrible case for Roku to the detriment of their base customers, Continue reading “Plea to Roku”

Share!

Roku 2

So today I chatted with CS on Roku’s website regarding my big question on their new feature for Roku 2 players. Here’s the transcript of the chat:

Krish##:00:19
Hello Dan Osmundson. How may I help you?

Dan Osmundson##:00:25
I see that Roku 2 has support for captioning. I have a Roku XDS and was previously told that we could get captioning via a software update in the Settings menu Software Update on the XDS. So when will this software update be available? Thanks, Dan

Krish##:01:34
I am sorry, there is no software upgrade for the XDS player to get the closed captions.
##:01:55
Only the Roku 2 players have closed captions.

Continue reading “Roku 2”

Share!

Someone once said

Someone (Renault I think) once said:

In life, as in art, saying is nothing, doing is all. In life, as in art, saying is nothing, doing is all. In life, as in art, saying is nothing, doing is all. In life, as in art, saying is nothing, doing is all. In life, as in art, saying is nothing, doing is all. In life, as in art, saying is nothing, doing is all. … saying is nothing, doing is all.”

But I don’t know if someone actually said it that many times in a row… that would be dumb!

Share!

Do NOT follow this link or you will be banned from the site!